Shipping Policy

At MN Global Logistics, we are committed to ensuring that your shipments are delivered fast, safe, and efficient. Please read our shipping policy carefully..

Shipping Policy

At MN Global Logistics, we are committed to ensuring that your shipments are delivered fast, safe, and efficient. Please read our shipping policy carefully.

1. Scope of Services

  • We provide sea freight, air freight, trucking, customs clearance, and international forwarding.
  • Delivery timelines vary depending on service type, route, and customs procedures.


2. Processing Time

  • All shipments are processed once documentation and payment are confirmed.
  • Standard processing time: 1–3 business days before dispatch.


3. Delivery Time

  • Domestic trucking: 1–5 business days (depending on location).
  • Air freight: 2–7 business days.
  • Sea freight: 7–30 business days, depending on route and destination.


4. Customs & Duties

  • Customers are responsible for providing accurate documentation for customs clearance.
  • MN Global Logistics is not liable for delays caused by customs or government authorities.


5. Shipment Tracking

  • Real-time tracking is available through our customer service channels.
  • Updates will be provided via email, phone, or client portal.


6. Loss & Damage

  • MN Global Logistics provides cargo insurance upon request.
  • Claims must be reported within 7 days of delivery.


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